Submit a Ticket
Please include your order/license number!
We need to know when the extension was purchased and if you are a real customer.
Please be specific!
We cant help you if we cant understand the problem. Be sure to give us all possible information about the issue.
Please include this information with a ticket to ensure really quick problem solution!
In order to analyze the reasons of the issue and fix anything on your store we often need to access your store. We do not keep your passwords.
FTP/SSH access
FTP: xxx.xxx.xxx.xxx (or example.com)
Login: name
Password: ****
And admin access
http://www.example.com/admin-name
Login: name
Password: ****
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